Luminate Knowledge Base

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Luminate Knowledge Base

ADD ONS

ADD ONS

Nava - CRM Connector

Nava Setup Guide

Teammate - Microsoft Teams Direct Routing

Teammate Setup Guide

Troubleshooting Teammate Faults

Vonage - SMS and SMS Queuing

Vonage SMS Setup

How to send SMS messages

How to view SMS messages

How to Configure SMS Queuing

How do SMS charges work?

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Deepgram - Call Transcription & Sentiment Analysis

Deepgram Call Transcription and Sentiment Analysis Setup

How to Configure Voicemail Transcription

CallCabinet - Advanced Call Recording Analytics

CallCabinet - Setup

Datagate - Telecoms Billing Engine

Datagate - Setup

PromptVoice - Professional Voice Recordings

PromptVoice - Setup