ADD ONS
Guides for our third party add ons, contains information about what is available and how to setup/use them.
Vonage SMS
- Vonage SMS Setup
- How to send SMS messages
- How to view SMS messages
- How to Configure SMS Queuing
- How do SMS charges work?
Teammate - Microsoft Teams Integration
- Teammate Setup Guide
- Troubleshooting Teammate Faults
- Microsoft Permissioned Required for Teammate
- Teammate Connector Permission Details
- Microsoft Licenses Required for Teammate
- How to Recoup the Microsoft Licenses from the Direct Routing user.
- How to remove microsoft's calling plan license.
CallCabinet - Advanced Call Recording Analytics
Datagate - Telecoms Billing Engine
Call Transcription & Sentiment Analysis
Nava - CRM Connector
PromptVoice - Professional Voice Recordings
- Luminate Studio - Overview
- Luminate Studio Terminology Guide
- Luminate Studio Features
- How to manually add a customer to Luminate Studio.
- How to navigate the reseller portal in Luminate Studio.
- How to access the company panel as a reseller in Luminate Studio.
- How to use the AI Assistant in Luminate Studio.
- How to order and manage AI/Real Voice messages in Luminate Studio.
- How to configure and schedule compilation messages in Luminate Studio.
- How to manually create a compilation in Luminate Studio.
- How to add Luminate Studio messages and compilations within Netsapiens.
- How to configure email and marketing email campaigns within Luminate Studio.
- How to Access the Luminate Studio Portal.
- How to upgrade a Luminate Studio user to reseller admin permissions.
- How to create a demo company in Luminate Studio.
- What packages are available within Luminate Studio?
- How to set end user pricing in Luminate Studio.
- How to white label your emails from Luminate Studio.
- How to create Luminate Studio messages for my own company as a reseller.
- How to enable Luminate Studio for your end users.
- Luminate Studio - A Complete Guide