This article is an overview of Luminate Studio and how to get started.
What is Luminate Studio?
Studio is an AI and Voice Recording Studio that allows you to create professional audio messages and on hold music for your customers.
Studio includes advanced AI generation for messages, as well as a comprehensive list of real voice actors who will record messages for you.
It is not just a message recording service, as it is integrated directly into the netsapiens platform, this means that any changes or scheduled updates are synced automatically with the portal without your input.
Studio is also enabled for Office Managers, this means the end user can place orders for messages and compilations directly within their portal.
Click here for a full guide on how to setup.
What can it do?
- Generate AI voice messages for auto attendants, greetings, and on hold music.
- Place orders for professionally recorded messages.
- Generate music on hold compilations.
- Schedule messages for different times of the year.
- Schedule Christmas music to play during the holiday period.
- Full UI sync with the netsapiens platform.
- Email marketing campaigns for your customers.
- Full white labelling.
- Full end user management and upgrading.
How do I access Studio?
Click on the "Recording Studio" button in the netsapiens portal to access.
From here click on "Get Started"
How does the order process work?
Both the reseller and the end user (with office manager access) can create orders on Studio.
If you are a reseller creating an order on behalf of a customer, you must first manually create the customer in Studio.
TIP: Instead of manually creating the customer in Studio, you can create an office manager user (the user must have a unique email address, but it does not need to be a valid email), masquerade as that user, then click the "Recording Studio" button and "Get Started" . This will automatically create the company in Studio.
Once the domain is configured in Studio you can then proceed to place any required message orders that you want.
You will be prompted to upgrade to the appropriate package depending on your order.