- Luminate Knowledge Base
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- Teammate - Microsoft Teams Direct Routing
Troubleshooting Teammate Faults
To begin troubleshooting any issues with teammate, ensure to refer to the teammate documentation which can be found here:
Raising a Ticket For Teammate Issues
To raise a ticket to Teammate directly first log into the Teammate admin portal, then click the "Help" button on the right hand side
From there, click on the "Request Support" button.