None Touch Screen Desk Phones (T54W, T46U, etc...)
- Press and hold the 'OK' key on the face of the phone for 10 seconds.
- When prompted, accept the Factory Reset option.
Touch Screen Desk Phones (T57W/T58V)
- Press and hold the (redial) key on the face of the phone for 10 seconds.
- When prompted, accept the Factory Reset option.
Cordless Phones (W52P, W60P, W53P, W73P, etc...)
With a Handset
- Press the middle “OK” button, navigate to "Settings" (Cog Icon)
- Scroll down using the down key until you reach the “System settings” option and select
“OK - Select "Base Reset"
- It will ask you to “input a pin". Default pin is 0000.
- Select "Reset to Factory".
Without A Handset
- Power off the base station.
- Hold down the registration button on the base station.
- Whilst still holding the button, power the base station back on.
- Continue to hold the button until all 3 status lights go solid green.
- Once all 3 lights are green, let go of button and reboot the base station. It will factory reset on boot up
WARNING - This method of factory reset will unregister any handset that was registered to the base.