How Do I Send New Logins to Users?

This explains how to email an account activation link to your users.

To send new logins to users, follow these steps:

  1. Log in to the manager portal with an account that has a scope of 'Office Manager' or above.

  2. Navigate to the user to whom you would like to send login details.

  3. Scroll down to the 'Change Account Security' section and enter the email address to which you would like to send the login information. Be sure to save the changes.

  4. Click on 'Advanced' and then select 'Send Welcome Email'.

This will send an email to the specified address containing the user's login name (extension@domain). The email will prompt the user to set up a password and voicemail PIN, and then redirect them to the manager portal to log in.