A explanation of the global view
This guide covers what a user can do in the global view, if you want more information on what views are and the different types, see Understanding the different portal views.
Home
1 - Home: Navigate to the home tab which contains basic dashboards and statistics about all of your domains.
2 - Domains: This tab takes you to a list of all your domains.
3 - Inventory: Contains a list of all your phone hardware and phone numbers across all your domains.
4 - Phones: A list of all your phone hardware (same as inventory but clicking inventory requires you to click an extra button to get there).
5 - Call History: A list of all calls being made on your platform.
6 - Configs: A list of available UI configs.
7 - Tickets: Raise a ticket into our support team.
8 - Profile: Jump into your profile view or view any messages you have.
9 - Apps: A list of all apps available to the user logged in.
10 - Knowledge Base: A link to our knowledge base.
11 - Provisioning: A link to our provisioning platform.
12 - Domain Quick Launch: Enter a domain name to quickly jump into a domain.
13 - Call Graph: Show a graph of all call activity on your platform.
Domains
1 - Domain Search: Search for a domain you want to show.
2 - Domain List: A list of all your domains as well as some information about them such as active calls and total users.
3 - Add Domain: Add a new domain. See How do I configure a new domain?.
Inventory
1 - Filter: Set criteria for what numbers you want to show.
2 - Number List: A list of all your phone numbers as well as information about each one.
3 - Bulk Edit: Edit multiple numbers at once (can only be done if multiple numbers are selected on the left hand side).
4 - Import/Export: Import or Export to and from a CSV file.
5 - Add Phone Number: Add a new phone number to the platform.
6- Porting: Opens up the porting and numbering interface
Phones
1 - Filter: Set criteria for what phone hardware you want to show.
2 - Phone Hardware List: A list of all your phone hardware as well as information about each one.
3 - Builder: Start the builder module to configure DSS keys of a phone.
4 - Import/Export: Import or Export to and from a CSV file.
5 - Add Phone: Add a new phone to the platform.
Call History
1 - Filter: Set criteria for what calls you want to show.
2 - Scheduled Exports: Set a scheduled CDR export at specific reoccurring times.
3 - Export: Generate a CSV file of the current filter.