Grandstream - General Information

logo-grandstream - IP Nexia

Provisionable Devices

  • GRP series phones are provisionable since the v40.2 Endpoints release. BLFs are only available via SNAPbuilder, not legacy BLF assignment methods.
  • The enhancements for Grandstream phones made in v37 were designed to work with 1600, 1700, and 2100 series phones and were tested with firmware 1.0.8.47 for the 2100 series.
  • DP Series can be provisioned for up to 5 handsets.
  • HTx01 and HTx02 ATAs can be provisioned, ensure HT is in the model name to get the HT format.
  • HTx1x (e.g. HT814) ATAs should be provisioned as analog gateways (GrandstreamGW code structure)
  • Older models should be able to be provisioned, however, limited testing has been performed

Become a Grandstream Partner

http://www.grandstream.com/partners/become-partner

Provisioning URL

The following methods can be used to get the phones pointed to the Endpoints Module

IMPORTANT - The Luminate Provisioning Tool does not currently support Grandstream, this is due to a limitation of the GAPS API. If you want to Zero Touch Grandstream devices and do not have a GAPS account, please contact onboarding@luminatewholesale.com and we will be able to assist.

  1. Log into the device's admin interface and navigate to Maintenance > Upgrade and Provisioning.
    1. Set the Config Upgrade via field to HTTP or HTTPS.
    2. Set the Config Server Path field to <your-Endpoints-FQDN>/cfg
    3. Click Save and Apply.
  2. Use DHCP option 160.
  3. Use GDMS Cloud Management sign up here and watch the getting started video
  4. Use the GAPS redirection service - contact your distribution partner to get started.

BLF and Directory

  • The Endpoints Module can provision BLF for GXP 1600, 1700, and 2100 series as well as the GRP series.
  • BLFs can be selected with the following options: 
    • first name
    • last name 
    • extension 
    • favorite contacts
    • directory designer
  • Sidecars and directories can only be provisioned with SNAPbuilder.
  • When overrides are used with BLFs; for example, park buttons, the BLFs will start after the overrides.

Builder

Builder provisioning of Grandstream phones was added in v39.

  • GXP1600 series with minimum firmware 1.0.4.115
  • GXP1700 series
  • GXP2100 series
  • GRP series since v40.2 Endpoints

Note pagination of VPKs is not supported by phones that have MPKs (2130, 2160).

Shared Line Appearance (SLA)

SLA can be enabled for Grandsteam phones with VPK lines such as the 1700 and 2100 series phones.

Static Call Park

Static call parking was tested successfully with the 2100 series and v37 Core when using the new responder Directed-Parktrieve.

Geo-Redundancy

Grandstream uses SRV for geo-redundancy. For an optimal geo experience please ensure you have the latest firmware and apply the following overrides (note that these are already added in the default config file):

P29095="1"
P29195="1"
P29295="1"
P29395="1"
P29495="1"
P29595="1"

Transport

UDP, TCP, and TLS transport configuration can be selected from both the Portal and Endpoints Admin UI.

To use SRTP the following overrides will be needed. Note the value we selected is 3, which allows Core to control if SRTP is enforced, optional, or disabled.
P183="3"
P443="3"
P543="3"
P643="3"
P1743="3"
P1843="3"